General Business Consultants |
| 1. What is the maintainability requirement? |
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A. The solution will need to be maintained by internal staff who have client/server expertise. B. The solution will need to be maintained by internal staff who have minimal client/server experience. C. The solution will need to be maintained by external consultants who have client/server expertise. D. The solution will not need to be maintained. |
| 2.Which two business needs does this project address?(Choose two) |
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A. more accurate marketing program specifications. B. faster responses to customer RFPs and negotiations. C. more functionality in spreadsheets that are used for price quotes and cost estimates. D. more accurate financial assessment of customer proposals. E. more detailed marketing program specifications. |
| 3. Why are details of cost estimates missing from the Actuals Tracking system? |
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A. The Actuals Tracking system does not store and track cost estimates at a detailed level. B. Entering cost estimates into the Actuals Tracking system at a detailed level is too difficult and time-consuming. C. Cost estimates are not created at a detailed level. D. Actuals Tracking system does not track cost estimates. |
| 4,4a. Business process for GBC is: 1. Access the customer's needs 2. Enter the customer's needs into the Work Order system 3. Describe the marketing program in detail --- Now Price Quotes can be generating --- 4. Start formulating customer price quotes 5. Eneter the price quotes into the Price Quote system 6. Refine the price quotes based on current market conditions --- Price Quotes Generated, now stages for cost estimates --- 7. Start formulating cost estimates for the marketing program 8. Summarize cost estimates for the marketing program 9. Enter cost estimates for the marketing program into the Actuals Traking system. --- Cost estimates OK --- 10. Create a customer presentation 11. Review the customer presentation for financial feasibility 12. Present the marketing program to the customer |
| 5. Which business problems contribute to the company's low profitability?(Choose all that apply) |
| 5a. What are the business problems that will be addressed by the new system? (Choose all that apply.) |
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A. inability to create detailed cost estimates. B. inacurate cost estimates. C. inacurate price quotes. D. inacurate specifications. E. inconsistent customer presentations. F. lack of advanced spreadsheet functionality. G. lack of change management practices. H. lack of qualified client/server developers. I. lack of year 2000 compliant systems. J. slow response to customer RFPs. K. slow system response time. |
| 6. What is the price quote problem? |
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A. Sales representatives do not have online access to price quotes. B. The current applications have slow response times. C. Generating a price quote requires too many applications. D. Price quotes are a non-essentialbusiness practice. |
| 7. Which constraints affect the implementation schedule? (Choose two.) |
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A. Immediate remote access is needed B. The current systems aren’t Y2K compliant. C. The information systems staff has a low level of experience in developing client-server applications. D. The customers have needs for new product lines. E. The current systems have slow response times. |
| 8. Which is the most important performance requirement? |
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A. The speed of data entry. B. The response time of the applications. C. The time required for generating price quotes. D. The use of network resources. |